Ohio Hills Health Centers (“OHHC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and how we protect it. By using our website, you agree to the practices described in this policy.
Last updated: April 2026
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you use our website, including:
- Appointment requests — name, phone number, email address, and scheduling preferences submitted through our online appointment request form
- Contact inquiries — name, email address, phone number, and message content submitted through any contact form
- Newsletter or mailing list sign-ups — name and email address
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically by our hosting provider and web server, including:
- IP address and general geographic region
- Browser type and version
- Pages visited and time spent on those pages
- Referring website (how you arrived at our site)
- Date and time of your visit
This technical information is used solely for website administration and security purposes. We do not use it to identify individual visitors.
2. How We Use Your Information
- To process and respond to appointment requests
- To respond to questions or inquiries submitted through our contact form
- To send communications you have requested, such as newsletters or health reminders
- To improve the functionality and content of our website
We do not sell, rent, trade, or otherwise share your personal information with third parties for marketing purposes.
3. Medical Records & HIPAA
This Privacy Policy applies only to information collected through the OHHC website. It does not govern the collection, use, or disclosure of your medical records or protected health information (PHI) as a patient of Ohio Hills Health Centers.
OHHC is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). The privacy of your medical information is governed by our separately published Notice of Privacy Practices, available at our front desks and on our Patient Forms page. For questions about your medical records, please contact our office directly at (740) 239-6447.
4. Data Storage & Security
Information submitted through our website is stored on secured servers. We implement reasonable technical and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Appointment request and contact form submissions are retained only as long as necessary to fulfill the purpose for which they were submitted or as required by applicable law.
5. Cookies
Our website may use cookies — small text files stored on your device — to support basic website functionality such as session management. We do not use cookies to track your activity across other websites or for advertising purposes. You may disable cookies in your browser settings; however, some features of the site may not function properly as a result.
6. Third-Party Links
Our website may contain links to third-party websites, including the Patient Portal (powered by EClinicalWorks), HealthCare.gov, Ohio Medicaid, and Medicare.gov. Once you leave our website, this Privacy Policy no longer applies. We encourage you to review the privacy policies of any third-party sites you visit.
7. Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us and we will promptly remove it.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Ohio Hills Health Centers
(740) 239-6447