Ohio Hills Health Centers is seeking a dynamic and organized Dental Services Manager to oversee the administrative and operational functions of our expanding dental program. This individual will manage dental clinic staff, optimize operational efficiency, ensure compliance with federal and state regulations, and maintain the highest standards of patient satisfaction. The ideal candidate has strong leadership skills, experience in dental or healthcare practice management, and a passion for community health. As a Federally Qualified Health Center (FQHC), OHHC provides a stable, purposeful work environment where your effort directly impacts the communities of Belmont, Guernsey, Harrison, and Monroe counties.
Position Overview
- Job Title: Dental Services Manager
- Position Type: Full-Time
- Location: Barnesville, OH (Main Administrative Office)
- Reports To: Chief Operating Officer
Key Responsibilities
- Daily Operations: Oversee daily administrative operations of the dental centers, ensuring optimal patient scheduling, patient flow, and efficient resource allocation.
- Staff Leadership: Supervise, mentor, and evaluate non-clinical dental staff (receptionists, dental assistants, and administrative personnel). Foster a collaborative, positive team culture.
- Financial Oversight: Assist with billing workflows, monitor dental supply inventory and expenditures, and ensure adherence to clinic budgets.
- Compliance & Quality Assurance: Ensure the dental offices strictly adhere to OSHA, HIPAA, and FQHC guidelines. Maintain accurate electronic health records (EHR) and regular compliance reporting.
- Patient Relations: Handle patient inquiries, resolve complaints, and ensure a warm, respectful, and professional environment for everyone seeking care.
- Strategic Growth: Partner with the executive leadership team to implement operational changes that expand dental access, improve community outreach, and address regional provider shortages.
Qualifications
- Education: Bachelor’s degree in Healthcare Administration, Business Administration, or a related field preferred; equivalent experience will be considered.
- Experience: Minimum of 3–5 years of management experience in a dental practice or community health setting (FQHC experience is highly desirable).
- Skills:
- Strong knowledge of dental terminology, billing procedures, and Medicaid regulations.
- Proficiency with dental practice management software and Electronic Health Records (EHR).
- Exceptional interpersonal, communication, and conflict-resolution skills.
- Demonstrated ability to lead multi-disciplinary teams in a fast-paced environment.
Why Work at OHHC?
- Community Impact: Be part of a mission-driven team dedicated to providing accessible healthcare options for everyone, regardless of their income or insurance status.
- Recognition: Work for an organization recognized by HRSA for outstanding achievement in health information technology and comprehensive quality of care.
- Benefits: Competitive compensation packages alongside stable, regional employment.
How to Apply
Ready to make a difference in community health? Qualified candidates are encouraged to submit their resume through the Ohio Hills Health Centers Careers Portal. For general career inquiries, applicants can also submit a General Contact Form on the OHHC Website by selecting “Career or Job Opening”.
Ohio Hills Health Centers is an equal opportunity employer and provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, geographic or religious background, or political philosophy.